Due to the nature of handcrafted brass jewellery and hygiene standards, all sales are final.
We do not accept returns or exchanges for:
* Change of mind
* Incorrect selection
* Personal preferences regarding design, colour, or size
* Products that have been worn or used
Damaged or Incorrect Item
In the rare event that you receive a damaged, defective, or incorrect product, we will gladly assist you.
To process your request:
* Record a clear, continuous, unedited unboxing video from the moment the sealed package is opened.
* Share the video with us on WhatsApp within 24 hours of delivery.
* Claims made without a valid unboxing video or after 24 hours cannot be accepted.
Once the issue is verified, we will arrange a replacement or exchange for the affected item at no additional cost.
Need Assistance?
For any order-related queries, please contact our customer support team on WhatsApp with your order number. We’re always happy to help.
Thank you for choosing Girija Art Jewels — where timeless craftsmanship meets everyday elegance.